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Baggage Policy
Depending on the tickets purchased, baggage allowance may vary. Please take the following information as guidance.
Carry-on Baggage
Passengers receive a piece of 8kg / 18lbs carry-on baggage on HiSky flights. The item must not exceed the dimensions of 40cm x 30cm x 20cm.
Prohibited items are not allowed in the carry-on baggage including fluid exceeding 100ml. Fluids over 100ml or any other prohibited items will be removed and disposed at security. Any fluid must be placed in a plastic bag for airport security checks.
Checked Baggage
Checked baggage allowance varies depending on the tickets purchased.
Basic: Checked baggage must not exceed 8kg / 18lbs and the size of a sum of 115cm / 45in.
Class: Checked baggage must not exceed 10kg / 22lbs and the size of a sum of 115cm / 45in.
Premium: Checked baggage must not exceed 20kg / 44lbs and the size of a sum of 158cm / 62in.
Premium Plus: Checked baggage must not exceed 20kg / 44lbs and the size of a sum of 158cm / 62in.
Excess baggage can be purchased during the booking process or by contacting us.
In-flight Entertainment & WIFI
HiSky doesn't currently provide WIFI on board for it's customers.
Food & Drink
Food and beverages will be available to purchase on board.
Check-In
HiSky passengers can check in online. Find out about HiSky's check-in policy, including check-in closing and opening times.
Online Check-in
Online check-in is available for HiSky passengers on the airline website. This service is available 24 hours before the scheduled departure time.
Passengers should have their booking reference and passenger details ready for the online check-in process. Once check-in is completed passengers may be able to obtain their boarding passes.
Only online check-in services are free for customers who purchased Basic tickets.
Airport Check-in
Airport check-in counters open two hours before and close 45 minutes before the established departure time.
Passengers travelling from Ben Gurion Airport must check-in 60 minutes before departure time and the check-in counter opening time will be four hours before the flight.
Before leaving for the airport, you should ensure you have your travel documents ready for check-in and immigration.
Failure to check-in before the check-in deadline may result in the loss of ticket.
Frequent Flyer Programme
HiSky isn't currently offering a frequent flyer programme for its customers.
Airline Alliance
HiSky isn't a member of any airline alliances.
Special Services
Wheelchair Assistance
If you are require a wheelchair or any other special assistant please contact the airline at least 48 hours before your flight departure time. The airport provides wheelchairs and other facilities to make your journey as easy as possible. Please book special assistance in advance to your travel so we can help provide with the right equipment.
Destinations that HiSky flies to
HiSky is flying to over 10 destinations in Europe and the Middle East from their base at Chisinau, Moldova. Destinations include cities in France, Germany, Ireland, Romania, Russia, Turkey.
More than 100,000 happy customers per year
This was my first booking and I used Alternative Airlines twice on this trip. I must say by far the best online booking experience ever.
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