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Baggage Policy
Your baggage allowance will depend on the destination your travelling to/from and the cabin class you fly in.
Carry-on Baggage
One personal item and a piece of carry-on baggage are in the baggage allowance for each passenger.
Carry-on baggage has a weight and size limitation of 8kg and 56cm x 36cm x 23cm respectively. Personal items onboard must fit under the seat and it cannot exceed 45cm x 35cm x 20cm in three dimensions. A personal item includes items such as a laptop bag, a camera bag and a purse.
Passengers travelling with infants an also carry an additional diaper bag.
Any item exceeding the size and/or weight limit mentioned above must be transported as checked baggage.
Checked Baggage
Passengers are entitled to one free 23kg checked baggage for the flight, this item cannot exceed 158cm in a total of three dimensions. Any items exceeding the weight limit would be charged with a fee and wouldn't be accepted if it's over 32kg.
Excess baggage can be added to your flight when booking with Alternative Airlines. Please read our guide on this or contact us if you are unsure.
Cabin Classes
Jetair only officially has 1 cabin class — Economy Class. However, you can buy extras such as extra legroom within the Economy cabin.
Economy Class
Jetair economy seats are in a 3 x 2 configuration, with a seat pitch between 29" to 36" depending on the seat selected. Emergency exit row has the largest seat pitch but it's usually reserved for passengers needed.
Check-In
Jetair has different check-in opening and closing times depending on whether your flight is domestic or international, as well as your method of check-in.
Online Check-in
Online check-in can be completed on the airline website and it's available 24 hours before to 60 minutes before the scheduled departure time. Please prepare the ticket details and valid travel documentation in order to check-in. Once check-in is done, passengers without checked baggage can proceed to airport security upon arrival. Passengers with checked baggage would only need to drop off their bags at the check-in counter.
Passengers would be able to obtain boarding pass once online check-in is done, seats can also be selected during the check-in process. Online check-in is recommended as it saves time from queuing at the airport.
Airport Check-in
The airline advises passengers to check-in 90 minutes prior to the scheduled departure time. Depending on your flight and departing airport, airport check-in usually close around 30-45 minutes before departure but do check with the airline for information.
When arriving at the airport, passengers should proceed to the designated check-in area for the airline. Airport check-in desk would be clearly marked with the airline's name and logo, please seek assistance from the airport staff if unsure.
Frequent Flyer Programme
The airline doesn't currently offer a frequent flyer programme for customers.
Airline Alliance
Jetair isn't a member of any airline alliances.
Destinations that Jetair flies to
Jetair Caribbean flies to four destinations in the Caribbean including Curaçao, Port-au-Prince, Sto. Domingo and St. Maarten.
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