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Baggage Policy
Lao Airlines has different baggage policies for carry-on and checked baggage. The cabin class you fly in is also a determinate factor.
Carry-on Baggage
Passengers are permitted 1 x 7kg cabin bag free of charge for their flight. This item must not exceed the dimensions 30 x 60 x 18cm.
In addition, passengers are permitted to carry a personal object with them. This can be items such as a handbag, coat, umbrella or crutches.
Checked Baggage
Passengers travelling in economy class are permitted 20kg of free checked luggage for international flights.
For passengers in Business class, they are allowed 30kg of free checked luggage.
Cabin Classes
The airline offers economy seating, and on the Airbus, also offers business class seats:
ATR 72-500: 70 Economy seats
ATR 72-600: 70 Economy seats
AIRBUS 1320-214: 126/150 Economy seats, 8/16 Business seats
Economy Class
On-board meals/snacks, depending on the flight time, and beverages are complimentary.
There is no in-flight entertainment, but duty-free shopping and in-flight magazines are available. Seats are comfortable, with fold-down back-chair trays.
Business Class
Make the most of extra-wide, padded and comfortable seats.
Traveling business class will qualify customers to access lounges before flying, with free snacks provided.
Check-In
Lao Airlines passengers can choose to check in online and at the airport.
Online Check-in
Lao Airlines offer online check-in for all passengers who have purchased a ticket with the airline. To check-in online with Lao Airlines, you'll need your booking reference or ticket number, your surname and where you'll be departing from.
Airport Check-in
Lao Airlines passengers flying internationally should check-in at least two hours prior to the scheduled departure time. For domestic flights, Lao Airlines passengers should check in at the airport at least one and a half hours prior to the scheduled departure time.
Food & Drinks
Lao Airlines provide its passengers with the option to order a vegetarian meal onboard its aircraft. Requests for a vegetarian meal must be made 48 hours prior to departure to ensure that the correct provisions are made.
Frequent Flyer Programme
Lao Airlines have a frequent flyer programme called Champa Muang Lao. Their frequent flyer programme allows passengers to gain priority check-in, access to business lounges and other bonuses. Passengers can exchange miles for points to use when upgrading Class, excess baggage and purchasing flights.
Special Services
Lao Airlines offers a handful of special services on board their aircraft.
Travelling With a Disability
Lao Airlines offer a wheelchair service to those passengers who struggle to walk or move on their own and require some assistance. This service is a request that passengers must make through booking agents or Lao Airlines office no less than 3 days before departure, however, this is not mandatory.
Destinations that Lao Airlines flies to
Lao Airlines flies to several destinations, click on the button below to find out all the destinations it flies too.
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